Privacy Notice.
A description of what data RestWell collects, why we collect it, what we do with it, and what rights you have over it.
§ 01What we collect
When you use RestWell, we collect information you provide directly — your name, email address, cemetery name, role, and account preferences. We also collect data generated through your use of the platform: plot records, interment details, booking information, memorial page content, staff activity logs, and basic device and browser information.
§ 02Cemetery and interment data
Plot records, interment details, and memorial content you enter are stored securely and linked to your cemetery’s account so your team can manage records over time. By default, this data is private to your organization. Public-facing memorial pages display only the information you choose to publish. We do not sell or share cemetery records with third parties. You may opt in to allow anonymized, aggregated data to be used for platform improvement; opt-in is off by default and may be withdrawn at any time.
§ 03How we use your information
We use your information to provide and improve the RestWell platform, manage plot records and bookings, generate memorial pages, communicate with you about your account and updates, and protect the integrity and security of the platform. We never sell personal data.
§ 04Sharing
We do not sell personal data or cemetery records to third parties. We may share fully anonymized, aggregated metrics for research and product reporting (such as overall platform usage figures). We share limited data with service providers (cloud hosting, payment processing, customer support) under strict contractual obligations to protect your information.
§ 05Storage and security
Data is stored on encrypted servers. All records are encrypted in transit and at rest. We use access logging, periodic audits, role-based permissions, and least-privilege access for our team.
§ 06Your rights
You can access, export, or delete your account data at any time from account settings. You can withdraw the data-improvement opt-in at any time. You can request a complete export of all data we hold about your cemetery by writing to sreeves@restwellaz.com.
§ 07Family visitors
When families visit a virtual memorial page, we collect only minimal analytics data (page views, approximate region). We do not require visitors to create accounts, and we do not track individual visitors across sessions. Memorial pages are designed to be accessible without surrendering personal information.
§ 08Cookies and analytics
We use essential cookies to maintain your session and preferences and a privacy-respecting analytics tool to understand how the platform is used. We do not use advertising cookies or third-party tracking pixels.
§ 09Children
RestWell is a professional cemetery management tool not intended for users under 16. We do not knowingly collect data from anyone under that age.
§ 10Changes
We may revise this notice from time to time. We will notify you of significant changes by email or in-platform notification at least 14 days before they take effect.
§ 11Contact
Questions about privacy? Write to sreeves@restwellaz.com.